Due to the handcrafted and custom nature of our products, all sales are final. However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos and your order number so we can review the issue.

DeVanye offers multiple sizing options for your convenience, including: Standard sizing Measuring tape method Photo sizing method Custom sizing kits Visit out Sizing Guide for detailed instructions and recommendations.

Each DeVanye set is handcrafted using salon quality soft gel tips, professional gel products, premium pigments, and long-lasting finishes for strength, durability, and reusability. Every set is carefully sealed with a high-shine or matte gel top coat to help maintain lasting wear and beauty.

Proper prep is the key to long-lasting wear. For the best results: Gently buff natural nails Push back cuticles Remove oils using alcohol or nail dehydrator Apply quality nail glue evenly Each order includes a prep kit and detailed application instructions to help maximize wear.

Yes! I love bringing custom ideas to life. Whether you have a specific vision, inspiration photo, color palette, or mood in mind, visit the Custom Nail Studio section to begin your custom order request.

Each DeVanye order includes: Your handcrafted nail set Nail glue Adhesive tabs Alcohol wipe Cuticle pusher Nail file Nail buffer Application instructions

All DeVanye sets are handcrafted to order. Current processing time: Approximately 5-7 business days before shipping. Please note: Processing time does not include shipping transit time. Every set is carefully created with attention to detail to ensure the highest quality finish.

DeVanye sets are created using premium Gel X style soft gel tips that are designed to fit a variety of nail shapes comfortably. If you have particularly curved or flatter nail beds, please leave a note during checkout so we can recommend the best fit option for you.

Wear time depends on you application method and lifestyle. Approximate wear times: Adhesive tabs: 1-3 days Nail glue: up to 2-3 weeks Proper nail prep greatly improves retention.

Yes! With proper application and gentle removal, our press-on nails can absolutely be reused multiple times. Using adhesive tabs allows for immediate reuse, while glue residue can be gently buffed away from underneath the nails after removal.

Yes. Every DeVanye set is individually handcrafted with attention to detail, making each set uniquely yours.

Yes! Rush order options may be available depending on current order volume. Please contact us before purchasing to confirm availability.

Absolutely. Basic customizations such as color changes, shape adjustments, or inor design modifications can be added in the order notes section during checkout. For more detailed requests such as crystals, 3D art, or intricate luxury detailing, please contact us prior to ordering for custom pricing confirmation.

Absolutely. DeVanye is inspired by creativity, beauty, and personal expression, and we always love hearing ideas from our community. Whether it's a color palette, seasonal concept, trend inspiration, or a style you would love to see, feel free to share your suggestions with us. Many of our future collections are inspired by customer creativity and evolving beauty trends.

DeVanye sets are created using professional salon-quality products including soft gel tips, HEMA-free gel polish, pigments, adhesives, chrome powders, foils, and top coats. If you have questions regarding a specific product or design element, please feel free to contact us before placing your order.

Once your order has shipped, you will receive a tracking number via email. If your tracking has not updated or your package appears delayed, we recommend contacting the shipping carrier directly for the most accurate delivery updates. Please also check with your local post office, as packages are occasionally held there before delivery.

To safely remove your nails for reuse: Soak nails in warm soapy water with a few drops of oil for 10-15 minutes Genly wiggle the nails side-to-side Use a cuticle pusher carefully if needed Never force the nails off Additional soaking may be need for stubborn adhesive.

Returned packages can be reshipped once they are received back by DeVanye, Please note: Additional shipping charges will apply for reshipment dur to incorrect addresses, unclaimed packages, or delivery issues outside of our control.

Each DeVanye set is individually handcrafted, which means slight variations may occur. These subtle differences are part of the beauty of handmade artistry and make each set uniquely yours. We always strive to recreate each design as closely as possible to the original product photos.

At this time, we currently ship within the United States only, however; international shipping is something we hope to offer in the near future as our brand continues to grow.